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This section describes our cookie management policy. When our content is displayed, information relating to the navigation of your terminal (computer, tablet, smartphone, etc.) may be recorded in "cookie" files installed on your terminal. This policy allows you to find out more about the origin and use of this browsing information, as well as your rights in relation to it, in particular your right to object. This policy also concerns the information we collect when you access this site through advertising content that we distribute on third-party sites and applications.
Welcome to the website www.renaultgroup.com, published by Renault S.A.S., with registered offices at 122-122 bis avenue du Général Leclerc - 92 100 Boulogne-Billancourt , France, registered with the Registre du Commerce et des Sociétés under number 780 129 987 03591.
To ensure that your personal data is respected, including that collected through cookies, we have a data protection officer, whose contact details are dataprotection-com@renault.com and 122-122 bis avenue du Général Leclerc - 92 100 Boulogne-Billancourt.
Cookies are pieces of information placed on an Internet user's terminal equipment by the server of the website visited. They are used by the website to send information to the Internet user's browser and to allow the browser to send information back to the site of origin (for example, a session identifier or choice of language).
Only the sender of a cookie can read or modify the information it contains.
The www.renaultgroup.com website uses different types of cookies.
Some of the cookies used are intended solely to enable or facilitate electronic communication (detection of connection errors, identification of connection points, site security, etc.)
Others are strictly necessary for the provision of online communication services at your express request (screen display preferences, storage of information entered into forms, access to your user account, etc.)
Others are used for the purpose of :
analysing the number of visits and use of the site, in order to improve your browsing experience.
improve the relevance of adverts displayed on the site.
make the site more user-friendly and interactive, allowing you to interact with social networks.
This website uses different types of cookies.
Functional cookies
These cookies are intended to enable or facilitate electronic communication (detection of connection errors, identification of connection points, site security, etc.) or to provide online communication services at your express request (screen display preferences, storage of information entered in forms, access to your user account, etc.) You cannot object to the use of these cookies.
Social cookies
The purpose of these cookies is to make the site more user-friendly and interactive, allowing you to interact with social networks (Facebook, Twitter, LinkedIn, etc.).
In particular, these cookies can process data relating to the number of contents shared via social networks, the fact that you have an account on a social network, tracking your browsing on different sites, etc. These functions are based on third-party applications integrated into our site. The social network that provides such an application button is likely to identify you thanks to this button, even if you didn't use it when you visited our site. In fact, this type of application button may allow the social network in question to follow your browsing on our site, simply because your account on the social network in question was activated on your terminal (open session) during your browsing on our site.
We invite you to consult the privacy policies of these social networks to find out how the browsing information they may collect via these application buttons is used, particularly for advertising purposes. These protection policies should allow you to exercise your choices regarding these social networks, in particular by configuring your user accounts for each of these networks. The use and storage of these cookies is subject to your consent.
Advertising cookies
The purpose of these cookies is to improve the relevance of the adverts and content displayed on this site and on third-party media. When we send you promotional messages or broadcast such messages, our aim is to send you the most relevant advertising and offers possible, adapted to your needs or genuinely likely to interest you.
These cookies may, in particular, process data relating to your personal preferences, your interests in our products and/or services, your consumption habits, etc. We may use automated processing tools to process your personal preferences and evaluate certain personal aspects of you and, in particular, to analyse or predict your personal preferences and needs. The data processed in this way may come from different sources and be cross-referenced: data from our customer files, browsing data, data from third parties, data on the use of your vehicle, etc. This processing may lead us to offer you a range of products and services. This processing may lead to you being offered personalised content according to your personal preferences, such as personalised email offers, targeted advertising, web content adapted to your preferences, etc. For example, this processing may lead us to display advertising related to a car segment that you probably prefer (an SUV rather than a city car, or vice versa). The use of such tools is defined as profiling by the applicable regulations. The use and storage of these cookies is subject to your consent.
Audience measurement cookies
The purpose of these cookies is to analyse the number of visitors and the use of the site in order to better understand how the site is used and to improve your browsing experience. In particular, these cookies may process data relating to the pages visited, the period of time during which the pages are visited, the browser used to visit those pages, etc. The use and storage of these cookies is subject to your consent.
The attached table lists all the cookies deposited and/or used by this site and their main characteristics. Wherever possible, these cookies are hosted on servers located in the European Economic Area (EEA). However, as some of our service providers are located in countries outside the EEA, your personal data is processed in those countries, which may have different personal data regulations than the European Union. In such cases, we take special care to ensure that this transfer is carried out in compliance with the applicable regulations and to establish guarantees that ensure a level of protection of your privacy and fundamental rights equivalent to that offered by the European Union (notably through the use of the European Commission's standard contractual clauses).
Our site may contain cookies issued by third parties (media agencies, audience measurement companies, etc.) which, during the period of validity of these cookies, allow them to collect browsing information relating to the terminals that consult our site. The issue and use of cookies by third parties is subject to the privacy policies of those third parties. We inform you of the purpose of the third-party cookies of which we are aware and of the means at your disposal to make choices regarding these cookies.
| User name | Holder of the cookie | Purpose of the cookie | Purpose | Retention period |
| Session165 | Renault S.A.S | Operation | Used to identify the user and store the unloading centre selections. | 10 years |
| __55 | Renault S.A.S | How it works | Used to store the user's cookie consent preferences. | 179 days |
| __55CC | Renault S.A.S | How it works | Used to remember the user's cookie consent preferences. | 13 months |
| __55tld | Renault S.A.S | How it works | Used to remember the user's cookie consent preferences. | Session |
| PHPSESSID | Renault S.A.S | How it works | Used to maintain the user's session status in all page requests. | Session |
| popinHide | Renault S.A.S | How it works | Used to hide the poppin if the user has already seen it. | 1 day |
| CookieCon sent | Renault S.A.S | How it works | Used to record the user's cookie consent status for the current domain. | 1 year |
| _ga | Audience measurement | Stores a unique identifier that is used to generate statistical data on how the visitor uses the website. | 1 year | |
| _gid | Audience measurement | Stores a unique identifier which is used to generate statistical data on how the visitor uses the website. | 24 hours | |
| _gat | Audience measurement | Used to speed up the processing of requests. | 24 hours | |
| _utma | Audience measurement | Collects data on the number of times a user has visited the website and the dates of the first and last visits. | 2 years | |
| __utmt | How it works | Used to speed up the flow of requests. | 24 hours | |
| __utmb | Audience measurement | Records a timestamp with the exact time the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. | 24 hours | |
| __utmc | Audience measurement | Records a timestamp with the exact time the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. | Session | |
| __utmz | Audience measurement | Collects data on the user's origin, the search engine used, the link clicked and the search term used. Used by Google Analytics. | 29 days ago | |
| __utmv | Google Analytics | Audience measurement | Stores user-defined tracking parameters for use in Google Analytics. | 2 years |
| collect | Audience measurement | This cookie is used to send data about the visitor's device and behaviour to Google Analytics. This cookie monitors the visitor across all devices and marketing channels. | Session | |
| ads/ga-a udiences | Advertiser | Used by Google AdWords to re-engage visitors likely to convert into customers based on the visitor's online behaviour on websites. | Session | |
| NID | Google Advertiser | Advertiser | Stores a unique ID that identifies the device of a returning user. The ID is used for targeted adverts. | 6 months |
| rc::a | Advertiser | Used in the context of video advertising. The cookie limits the number of times the same advertising content is shown to a visitor. The cookie is also used to ensure that video advertising is relevant to the specific visitor. | Session | |
| rc::b | Advertising | This cookie is used in the context of video advertising. The cookie limits the number of times the same advertising content is shown to a visitor. The cookie is also used to ensure that video advertising is relevant to the specific visitor. | Session | |
| rc::c | Advertiser | This cookie is used in the context of video advertising. The cookie limits the number of times the same advertising content is shown to a visitor. The cookie is also used to ensure that video advertising is relevant to the specific visitor. | Session | |
| GPS | YouTube | Advertisement | Stores a unique ID on mobile devices to allow tracking based on GPS location. | 24 hours |
| IDE | Doubleclick | Advertising | Used by Google DoubleClick to record and report the website user's actions after seeing or clicking on one of the advertiser's adverts, in order to measure the effectiveness of an advert and present targeted adverts to the user. | 1 year |
| PREF | Youtube | Advertiser | Stores a unique identifier which is used by Google to keep statistics on how visitors use YouTube videos on different websites. | 8 months |
| test_cookie | Doubleclick | How it works | Checks whether the user's browser supports cookies. | 24 hours |
| VISITOR_INFO1_LIVE | Youtube | How it works | Tries to estimate the user's bandwidth on pages with embedded YouTube videos. | 179 days |
| YSC | YouTube | Audience measurement | Stores a unique identifier to keep statistics on YouTube videos viewed by the user. | Session |
| yt-player-headers-readable | Youtube | How it works | Determines the ideal video quality based on the visitor's device and network settings. | Persistent |
| yt-remote-cast-installed | Youtube | How it works | Stores the user's video player preferences using the embedded YouTube video. | Session |
| yt-remote-connected-devices | YouTube | How it works | Stores the user's video player preferences using the embedded YouTube video. | Persistent |
| yt-remote-device-id | YouTube | How it works | Stores the user's video player preferences using the embedded YouTube video. | Persistent |
| yt-remote-fast-check-period | YouTube | How it works | Stores the user's video player preferences using the embedded YouTube video. | Session |
| yt-remote-session-app | Youtube | How it works | Stores the user's video player preferences using the embedded YouTube video. | Session |
| yt-remote-session-name | Youtube | How it works | Stores the user's video player preferences using the embedded YouTube video. | Session |
| lang | How it works | Stores the user's selected language version of a website | Session | |
| local_storage_support_test | How it works | The cookie is used in the context of the browser's local storage function. This function allows the website to load more quickly by preloading certain procedures. | Persistent | |
| i18next | Atos | How it works | Share price | Session |
On your first visit to our site, you will be asked to accept the use of certain cookies via a specific information banner. If you expressly accept or continue browsing our site, you are consenting to the use of cookies on your terminal.
Please note that, in accordance with the regulations, cookies that are intended to enable or facilitate communication or that are necessary for the provision of a service that you have requested are not subject to your consent.
How can you exercise your right to object?
If you do not want cookies to be used and/or deposited on your terminal via this site, a refusal cookie will be deposited on your device so that we can record the information that you have objected to the use of cookies. If you delete this opt-out cookie, it will no longer be possible to identify you as having refused the use of cookies.
You have several options for managing cookies, including objecting to their use and/or deleting them.
Cookie management configurator
A cookie management configurator is available to allow you to manage the cookies used and/or stored on this site. At any time, by clicking on the link below, you can access the configurator and modify your preferences, depending on the type of cookie in question.
Browser settings
You can also manage the placement of cookies via your browser.
Although most browsers are set by default to accept the installation of cookies, you can, if you wish, choose to accept all cookies, reject them systematically or choose which cookies you accept depending on the sender. You can also regularly delete cookies from your terminal via your browser.
However, don't forget to configure all the browsers on your different terminals (tablets, smartphones, computers, etc.).
To manage cookies and your choices, each browser's settings are different. This is described in your browser's help menu, which will show you how to change your cookie preferences. For example:
Publisher opt-out modules
You can choose to deactivate certain third-party cookies by going directly to the sender's page. For example:
Advertising platforms
Several professional advertising platforms also offer you the possibility of refusing or accepting the cookies used by the companies that integrate them. These centralised mechanisms do not block the display of ads, but only prevent the installation of cookies used to adapt ads to your interests.
For example, you can visit www.youronlinechoices.com to prevent the installation of these cookies on your terminal. This site is offered by digital advertising professionals grouped under the European Digital Advertising Alliance (EDAA) and managed in France by the Interactive Advertising Bureau France.
You can find out which companies have signed up to this platform and offer you the possibility of refusing or accepting the cookies used by these companies to adapt the advertising likely to be displayed on your terminal to your browsing data: http: //www.youronlinechoices.com/fr/controler-ses-cookies/.
This European platform is shared by hundreds of Internet advertising professionals and is a centralised interface that allows you to express your refusal or acceptance of cookies that may be used to adapt the advertising that may be displayed on your terminal to your browsing data.
How can you exercise your other rights?
In accordance with the applicable legislation on the protection of personal data, you have the right to access, rectify, restrict, port and delete your personal data. To exercise these rights, you can consult our information on the protection of your personal data by clicking on https://www.renaultgroup.com/mentions-legales/.
If your terminal is used by several people and if the same terminal has several browsers, we cannot be sure that the services and adverts intended for your terminal correspond to your own use of this terminal and not to that of another user of this terminal.
If this is the case, sharing the use of your terminal with others and configuring your browser's cookie settings are your free choice and responsibility. In particular, it is your responsibility to inform the person concerned.
For more detailed information on the processing of your personal data in connection with the use of this website and, in particular, on the exercise of your rights, we invite you to consult our Personal Data Protection Policy, which can be found at the following address: https: //www.renaultgroup.com/mentions-legales/.
This policy may be amended from time to time. If necessary or required, we will inform you and/or ask for your consent. We therefore invite you to consult it each time you visit our site to find out the latest version.