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This section describes our cookie management policy. When our content is displayed, information relating to the browsing of your terminal (computer, tablet, smartphone, etc.) may be recorded in "cookie" files installed on your terminal. This policy allows you to find out more about the origin and use of this browsing information and your rights concerning it, in particular your right to object. This policy also concerns the information we collect when you access this site via advertising content that we distribute on third-party sites and applications.
Welcome to the www.renaultgroup.com website, published by Renault S.A.S., whose registered office is at 122-122 bis avenue du Général Leclerc - 92 100 Boulogne-Billancourt, France, registered with the Registre du Commerce et des Sociétés under number 780 129 987 03591.
To ensure that your personal data, including that collected via cookies, is respected, we have a Data Protection Officer, whose contact details are dataprotection-com@renault.com and 122-122 bis avenue du Général Leclerc - 92 100 Boulogne-Billancourt.
Cookies are pieces of information placed on an Internet user's terminal equipment by the server of the website visited. They are used by the website to send information to the Internet user's browser and to enable this browser to send information back to the original site (for example a session identifier or the choice of language).
Only the sender of a cookie can read or modify the information contained in it.
The www.renaultgroup.com website uses different types of cookies.
Some of the cookies used are exclusively intended to enable or facilitate electronic communication (detection of connection errors, identification of connection points, website security, etc.).
Others are strictly necessary for the provision of online communication services at your express request (screen display preferences, storage of information entered in forms, access to your user account, etc.).
Others are used for the purpose of :
analyse the number of visits to and use of the site, to improve your browsing experience.
improve the relevance of advertisements displayed on the site.
to make the site more user-friendly and interactive, by allowing you to interact with social networks.
This website uses different types of cookies.
Functional cookies
The purpose of these cookies is to enable or facilitate electronic communication (detection of connection errors, identification of connection points, website security, etc.) or to provide online communication services at your express request (screen display preferences, storage of information entered in forms, access to your user account, etc.). You cannot object to the use of these cookies.
Social cookies
The purpose of these cookies is to make the site more user-friendly and interactive, by enabling you to interact with social networks (Facebook, Twitter, LinkedIn, etc.).
In particular, these cookies may process data relating to the number of items of content shared via social networks, the fact that you have an account on a social network, the tracking of your browsing on different sites, and so on. These functions are based on third-party applications integrated into our site. The social network providing such an application button is likely to identify you thanks to this button, even if you did not use this button when visiting our site. In fact, this type of application button may allow the social network concerned to track your browsing on our site, simply because your account with the social network concerned was activated on your terminal (open session) during your browsing on our site.
We invite you to consult the privacy protection policies of these social networks in order to find out how the browsing information they may collect through these application buttons is used, particularly for advertising purposes. These protection policies should enable you to exercise your choices with regard to these social networks, in particular by configuring your user accounts for each of these networks. The use and storage of these cookies is subject to your consent.
Advertising cookies
The purpose of these cookies is to improve the relevance of the advertisements and content displayed on this site and on third-party media. When we send you promotional messages or broadcast such messages, our aim is to send you the most relevant advertising and offers possible, adapted to your needs or genuinely likely to interest you.
These cookies may in particular process data relating to your personal preferences, your interests in our products and/or services, your consumption habits, etc. We may use automated processing tools to process your personal preferences and evaluate certain personal aspects about you, and in particular to analyse or predict your personal preferences and needs. The data processed in this way may come from different sources and be cross-checked: data from our customer files, browsing data, data from third parties, data on the use of your vehicle, etc. This processing may lead us to offer you personalised content in line with your personal preferences, such as personalised e-mail offers, targeted advertising, web content tailored to your preferences, etc. For example, such processing may lead us to display advertising relating to a car segment that you are likely to prefer (an SUV rather than a city car, or vice versa). The use of such tools is defined as profiling by the applicable regulations. The use and storage of these cookies is subject to your consent.
Audience measurement cookies
The purpose of these cookies is to analyse the number of visitors to and use of the site, in order to gain a better understanding of how the site is used and to improve your browsing experience. In particular, these cookies may process data relating to the pages visited, the length of time the pages are visited, the browser you use to visit these pages, etc. The use and storage of these cookies is subject to your consent.
The attached table shows a list of all the cookies deposited and/or used by this site and their main characteristics. Wherever possible, these cookies are hosted on servers located in the European Economic Area (EEA). However, as some of our service providers are located in countries outside the EEA, your personal data is processed in these countries, which may have different regulations on personal data to those of the European Union. In such cases, we take particular care to ensure that this transfer is carried out in compliance with the applicable regulations and put in place guarantees ensuring a level of protection of your privacy and your fundamental rights equivalent to that offered by the European Union (in particular by using the European Commission's standard contractual clauses).
Our site may contain cookies issued by third parties (communications agencies, audience measurement companies, etc.) which, during the period of validity of these cookies, enable them to collect browsing information relating to terminals consulting our site. The issue and use of cookies by third parties are subject to the privacy protection policies of these third parties. We inform you of the purpose of the third-party cookies of which we are aware and of the means available to you to make choices with regard to these cookies.
| Name | Cookie holder | Purpose of cookie | Purpose | Retention period |
| Session165 | Renault S.A.S | Operation | Used to identify the user and memorise download centre selections. | 10 years |
| __55 | Renault S.A.S | Operation | Used to remember the user's cookie consent preferences. | 179 days |
| __55CC | Renault S.A.S | Operation | Used to remember the user's cookie consent preferences. | 13 months |
| __55tld | Renault S.A.S | Operation | Used to remember the user's cookie consent preferences. | Session |
| PHPSESSID | Renault S.A.S | How it works | Used to maintain the user's session status across all page requests. | Session |
| popinHide | Renault S.A.S | How it works | Used to hide the poppin if the user has already seen it. | 1 day |
| CookieCon sent | Renault S.A.S | How it works | Used to record the user's cookie consent status for the current domain. | 1 year |
| _ga | Audience measurement | Stores a unique identifier that is used to generate statistical data about how the visitor uses the website. | 1 year | |
| _gid | Audience measurement | Records a unique identifier which is used to generate statistical data on how the visitor uses the website. | 24 hours | |
| _gat | Audience measurement | Used to speed up request throughput. | 24 hours | |
| __utma | Audience measurement | Collects data on the number of times a user has visited the website and the dates of the first and last visits. | 2 years | |
| __utmt | Operation | Used to speed up request throughput. | 24 hours | |
| __utmb | Audience measurement | Records a timestamp with the exact time the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. | 24 hours | |
| __utmc | Audience measurement | Records a timestamp with the exact time the user accessed the website. Used by Google Analytics to calculate the duration of a website visit. | Session | |
| __utmz | Audience measurement | Collects data on the user's origin, the search engine used, the link clicked and the search term used. Used by Google Analytics. | 29 days old | |
| __utmv | Audience measurement | Stores user-defined tracking parameters for use in Google Analytics. | 2 years | |
| collect | Audience measurement | This cookie is used to send data about the visitor's device and behaviour to Google Analytics. It tracks the visitor across devices and marketing channels. | Session | |
| ads/ga-a udiences | Advertiser | Used by Google AdWords to re-engage visitors who are likely to convert into customers based on the visitor's online behaviour on websites. | Session | |
| NID | Advertiser | Stores a unique ID that identifies a returning user's device. The ID is used for targeted ads. | 6 months | |
| rc::a | Advertiser | It is used in the context of video advertising. The cookie limits the number of times a visitor is shown the same advertising content. The cookie is also used to ensure that the video advertising is relevant to the specific visitor. | Session | |
| rc::b | Advertising | This is used in the context of video advertising. The cookie limits the number of times a visitor is shown the same advertising content. The cookie is also used to ensure that the video advertising is relevant to the specific visitor. | Session | |
| rc::c | Advertiser | This is used in the context of video advertising. The cookie limits the number of times a visitor is shown the same advertising content. The cookie is also used to ensure that the video advertising is relevant to the specific visitor. | Session | |
| GPS | YouTube | Ad | Stores a unique ID on mobile devices to enable tracking based on GPS location. | 24 hours |
| IDE | Doubleclick | Advertising | Used by Google DoubleClick to record and report on the website user's actions after seeing or clicking on one of the advertiser's ads in order to measure the effectiveness of an ad and present targeted ads to the user. | 1 year |
| PREF | Youtube | Advertiser | Stores a unique identifier that is used by Google to keep statistics on how visitors use YouTube videos on different websites. | 8 months |
| test_cookie | Doubleclick | How it works | Checks whether the user's browser supports cookies. | 24 hours |
| VISITOR_INFO1_LIVE | Youtube | How it works | Attempts to estimate user bandwidth on pages with embedded YouTube videos. | 179 days |
| YSC | Youtube | Audience measurement | Stores a unique identifier to keep statistics on YouTube videos viewed by the user. | Session |
| yt-player-headers-readable | Youtube | How it works | Determines the optimal video quality based on the visitor's device and network settings. | Persistent |
| yt-remote-cast-installed | Youtube | How it works | Stores the user's video player preferences using embedded YouTube video. | Session |
| yt-remote-connected-devices | Youtube | How it works | Stores the user's video player preferences using the embedded YouTube video. | Persistent |
| yt-remote-device-id | Youtube | How it works | Stores the user's video player preferences using the embedded YouTube video. | Persistent |
| yt-remote-fast-check-period | Youtube | How it works | Stores the user's video player preferences using the embedded YouTube video. | Session |
| yt-remote-session-app | Youtube | How it works | Stores the user's video player preferences using the embedded YouTube video. | Session |
| yt-remote-session-name | Youtube | How it works | Stores the user's video player preferences using the embedded YouTube video. | Session |
| lang | How it works | Stores the user's selected language version of a website | Session | |
| local_storage_support_test | How it works | The cookie is used in the context of the browser's local storage function. This function allows the website to load faster by preloading certain procedures. | Persistent | |
| i18next | Atos | How it works | Share price | Session |
On your first visit to our site, you will be asked to accept the use of certain cookies by means of a dedicated information banner. If you expressly accept or continue to browse our site, you consent to the use of cookies on your terminal.
We inform you that, in accordance with the regulations, cookies whose purpose is to enable or facilitate communication or necessary for the provision of a service that you have requested are not subject to your consent.
How can you exercise your right to object?
If you do not want cookies to be used and/or deposited on your terminal via this site, a refusal cookie will be deposited on your equipment so that we can record the information that you have objected to the use of cookies. If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies.
You have several options for managing cookies, and in particular for objecting to their use and/or deleting them.
Cookie management configurator
A cookie management configurator is available to enable you to manage the cookies used and/or stored on this site. At any time, by clicking on the link below, you can access the configurator and modify your preferences, depending on the type of cookie concerned.
Browser settings
You can also manage the placement of cookies via your browser.
While most browsers are set by default to accept the installation of cookies, you can, if you wish, choose to accept all cookies, reject them systematically or choose which cookies you accept depending on the sender. You can also regularly delete cookies from your terminal via your browser.
However, don't forget to configure all the browsers on your different terminals (tablets, smartphones, computers, etc.).
To manage cookies and your choices, the configuration of each browser is different. This is described in your browser's help menu, which will tell you how to modify your cookie preferences. By way of example:
Publisher opt-out modules
You can choose to disable certain third-party cookies, by going directly to the sender's page. For example:
Opposition platforms
Several professional advertising platforms also offer you the option of refusing or accepting cookies used by their member companies. These centralised mechanisms do not block the display of advertisements, but only prevent the installation of cookies used to tailor advertisements to your centres of interest.
For example, you can visit www.youronlinechoices.com to prevent these cookies from being installed on your terminal. This site is proposed by digital advertising professionals grouped together within the European Digital Advertising Alliance (EDAA) and managed in France by the Interactive Advertising Bureau France.
You can find out which companies have registered with this platform and offer you the option of refusing or accepting the cookies used by these companies to tailor the advertising likely to be displayed on your terminal to your browsing data: http: //www.youronlinechoices.com/fr/controler-ses-cookies/.
This European platform is shared by hundreds of Internet advertising professionals and constitutes a centralised interface enabling you to express your refusal or acceptance of cookies likely to be used to adapt the advertising likely to be displayed on your terminal to your browsing information.
How can you exercise your other rights?
In accordance with the applicable legislation on the protection of personal data, you have the right to access, rectify, limit, port and delete your personal data. To exercise these rights, you can consult our information on the protection of your personal data by clicking on https://www.renaultgroup.com/mentions-legales/.
If your terminal is used by several people and when the same terminal has several browsers, we cannot be certain that the services and advertisements intended for your terminal correspond to your own use of this terminal and not to that of another user of this terminal.
Where applicable, the sharing with other people of the use of your terminal and the configuration of the parameters of your browser with regard to cookies are a matter of your free choice and responsibility. In particular, it is your responsibility to inform the person concerned.
For more detailed information about the processing of your personal data in connection with the use of this website, and in particular about exercising your rights, we invite you to consult our Policy on the protection of your personal data, which can be accessed at the following address: https: //www.renaultgroup.com/mentions-legales/.
We may amend this policy from time to time. Where necessary or required, we will inform you and/or seek your consent. We therefore invite you to consult it each time you visit our site so that you are aware of the latest version.