This section describes our cookie management policy. When our content is displayed, information relating to the browsing of your terminal (computer, tablet, smartphone, etc.) may be recorded in "cookie" files installed on your terminal. This policy allows you to find out more about the origin and use of this browsing information and your rights concerning it, in particular your right to object. This policy also concerns the information that we collect when you access this site via advertising content that we distribute on third party sites and applications.
Welcome to the website www.renaultgroup.com published by Renault S.A.S. whose registered office is located at -92 100 Boulogne-Billancourt, registered with the Registre du Commerce et des Sociétés under number 780 129 987 03591.
To ensure that your personal data, including that collected via cookies, is respected, we have a Data Protection Officer, whose contact details are dataprotection-com@renault.com and 122-122 bis avenue du Général Leclerc - 92 100 Boulogne-Billancourt.
Cookies are pieces of information placed on an Internet user's terminal equipment by the server of the website visited. They are used by the website to send information to the Internet user's browser and to enable the browser to send information back to the original site (for example, a session identifier or the choice of language).
Only the sender of a cookie can read or modify the information contained in it.
The www.renaultgroup.com website uses different types of cookies.
Some of the cookies used are exclusively intended to enable or facilitate electronic communication (detection of connection errors, identification of connection points, website security, etc.).
Others are strictly necessary for the provision of online communication services at your express request (screen display preferences, storage of information entered in forms, access to your user account, etc.).
Others are used for the purpose of :
analyse the number of visits to and use of the site, to improve your browsing experience.
improve the relevance of advertisements displayed on the site.
to make the site more user-friendly and interactive, by allowing you to interact with social networks.
This website uses different types of cookies.
Functional cookies
The purpose of these cookies is to enable or facilitate electronic communication (detection of connection errors, identification of connection points, website security, etc.) or to provide online communication services at your express request (screen display preferences, storage of information entered in forms, access to your user account, etc.). You cannot object to the use of these cookies.
Social cookies
The purpose of these cookies is to make the site more user-friendly and interactive, by allowing you to interact with social networks (Facebook, Twitter, LinkedIn, etc.).
In particular, these cookies may process data relating to the number of items of content shared via social networks, the fact that you have an account on a social network, the tracking of your browsing on different sites, and so on. These functions are based on third-party applications integrated into our site. The social network providing such an application button is likely to identify you thanks to this button, even if you did not use this button when visiting our site. In fact, this type of application button may allow the social network concerned to track your browsing on our site, simply because your account with the social network concerned was activated on your terminal (open session) during your browsing on our site.
We invite you to consult the privacy protection policies of these social networks in order to find out how the browsing information they may collect through these application buttons is used, particularly for advertising purposes. These protection policies must enable you to exercise your choices with regard to these social networks, in particular by configuring your user accounts for each of these networks. The use and storage of these cookies is subject to your consent.
Advertising cookies
The purpose of these cookies is to improve the relevance of the advertisements and content displayed on this site and on third-party media. When we send you promotional messages or broadcast such messages, our aim is to send you the most relevant advertising and offers possible, adapted to your needs or genuinely likely to interest you.
These cookies may, in particular, process data relating to your personal preferences, your interests in our products and/or services, your consumption habits, etc. We may use automated processing tools to process your personal preferences and evaluate certain personal aspects about you, and in particular to analyse or predict your personal preferences and needs. The data processed in this way may come from different sources and may be cross-checked: data from our customer files, navigation data, data from third parties, data on the use of your vehicle, etc. This processing may result in us offering you a range of products and services. This processing may lead us to offer you personalised content in line with your personal preferences, such as personalised e-mail offers, targeted advertising, web content adapted to your preferences, etc. For example, such processing may lead us to display advertising relating to a car segment that you are likely to prefer (an SUV rather than a city car, or vice versa). The use of such tools is defined as profiling by the applicable regulations. The use and storage of these cookies is subject to your consent.
Audience measurement cookies
The purpose of these cookies is to analyse the number of visitors to and use of the site, in order to gain a better understanding of how the site is used and to improve your browsing experience. In particular, these cookies may process data relating to the pages visited, the length of time the pages are visited, the browser you use to visit these pages, etc. The use and storage of these cookies is subject to your consent.
The attached table shows a list of all the cookies deposited and/or used by this site and their main characteristics. Wherever possible, these cookies are hosted on servers located in the European Economic Area (EEA). However, as some of our service providers are located in countries outside the EEA, your personal data is processed in these countries, which may have different regulations on personal data to those of the European Union. In such cases, we take particular care to ensure that this transfer is carried out in compliance with the applicable regulations and put in place guarantees ensuring a level of protection of your privacy and your fundamental rights equivalent to that offered by the European Union (in particular by using the European Commission's standard contractual clauses).
Our site may contain cookies issued by third parties (communications agencies, audience measurement companies, etc.) which, during the period of validity of these cookies, enable them to collect browsing information relating to terminals consulting our site. The issue and use of cookies by third parties are subject to the privacy protection policies of these third parties. We inform you of the purpose of the third-party cookies of which we are aware and of the means available to you to make choices with regard to these cookies.